RN / Director of Nursing Job in Kent, Washington / Government
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Description
I believe that better care begins at home. Compassionate care, uncompromising service and clinical excellence – that’s what our patients have come to expect from our clinicians. Kindred at Home, a division of Kindred Healthcare Inc., is the nation’s leading provider of comprehensive home health, hospice, and non-medical home care services.
Kindred at Home, and its affiliates, including Gentiva, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.
As a Director of Clinical Operations and Service, you will:
Direct sales and marketing activities within an assigned geographical territory and participate in regional, divisional, and national sales efforts. Generate sales correspondence, contact referral sources, and participate at mall displays, health fairs, conventions, etc.
Accompany sales and marketing professionals on sales calls to provide clinical expertise as needed. Negotiate/establish local contracts with referral sources, third party payers, state/local/provincial/local governments and ensure profitability and the effective servicing of all assigned contracts.
Assist the Market Manager in developing an annual market assessment, budget, and business plan. Prepare cost analyses to determine the feasibility of pursuing local managed care and capitation opportunities.
Ensure that all potential patients receive an assessment visit prior to case acceptance and oversee/ensure that documentation meets requirements for reimbursement.
Oversee identification of the goals, challenges, problems, and requirements of individual patients and their families.
Conduct meetings to ensure proper communication between clinical associates, intake scheduling/service delivery, patients, referral sources, and payers. Discuss operational issues and update staff on new or changed regulations and review documentation requirements, standards, and procedures to ensure regulatory compliance.
Conduct case conferences and surveys to ensure the quality of service and complete evaluations according to corporate policy and governmental regulations. Participate in and encourage quality assessment and improvement activities, and determine or implement staff disciplinary actions as needed.
Direct staff recruitment and development activities and conduct ongoing skill evaluations to ensure the quality and accuracy of their work. Monitor staff and schedules, matching staff to patients based on individual needs.
Qualifications
Associate’s Degree or Diploma in Nursing or the equivalent
Minimum of eight years clinical experience in the area of specialty
At least two years in a managerial role
RN licensure in the state(s) of practice
Thorough knowledge of community, acute or home healthcare supervision and administration, governmental home health agency regulations/Medicare and all related services and resources
Excellent organization, problem-solving, communications, presentation, and decision-making skills
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