Hours:
Sunday-Thursday 9am-5pm
Tuesday-Saturday 9am-5pm

POSITION OVERVIEW:
The Case Associate is the intermediate level of direct care staff working with residents of a supported housing program in order to help residents live in the community as independently as possible.

RESPONSIBILITIES

• May carry a caseload of residents
• Provides services to those residents within the scope of program regulations and agency mission.
• Evaluates and assesses independent living skills, and supports residents in meeting individual goals.
• Assist residents with locating and securing housing
• Advocates on behalf of residents with other services providers.
• If carrying a caseload, links residents to community based treatment and collaborate with other service providers when coordinating services.
• If carrying a caseload, practices person-centered and collaborative service planning with residents, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards.
• Interprets and explains agency policies and procedures to residents.
• Supports residents toward the goal of medication management independence, including appropriate person-centered interventions.
• Conducts monthly unit/apartment inspections.
• Provides resident escorts to appointments as needed.
• Assist residents with moving, carrying groceries, laundry and other household items as needed.
• Participates in regular staff meetings and trainings. May be asked to travel to some off-site meetings and trainings.
• Participates in planning and execution of special and holiday events

Documentation

• Completes regular and timely documentation of all resident interactions, including progress and informational notes.
• Insures progress notes meet monthly billing documentation requirements, if applicable
• Files incident reports as appropriate
• Facilitates monthly roommate meetings when appropriate

Core Competencies

• Excellent resident engagement skills
• Strong verbal and written communication skills
• Attention to detail
• Ability to work independently as well as with a team
• Ability to travel to visit residents in apartments or to escort residents
• Valid driver's license and willingness to drive agency van preferred
• Ability to lift 25lbs as needed to assist residents

REQUIREMENTS

• Bachelor's degree in Social Work or related field
• 1 year experience in a community health setting or a residential facility
• Familiarity with Windows programs and able to learn new systems and programs
• Willingness to work with a seriously mentally ill population, many with experiences of homelessness and substance use.
• Compassion and respect for vulnerable individuals

For more information and to apply, please contact:
Ginny DiPalo
Account Manager, Bond Health Staffing
5824 12th Avenue
Brooklyn, NY, 11219
Office: 1-xxxxxxxxxxx* ext. 201
Fax: 1-xxxxxxxxxxx*
xxxxxxxxxxx*