Description
Standard Qualifications: We are seeking an Oncology Nurse Navigator to join The Sarah Cannon Cancer Institute [formerly the Thomas Johns Cancer Hospital (TJCH)]. The Sarah Cannon Cancer Institute which opened in 2009 is located on the Johnston-Willis Campus and is a comprehensive cancer hospital offering cutting-edge services. Our specialized surgeons perform the most advanced surgical procedures available. On staff, includes surgical oncologist, surgical urologist, neurosurgeons, GYN oncologists, breast and reconstructive surgeons, medical & radiation oncologists, and a palliative care team all supported by specialized pathologists and radiologists. Our goal is to provide the most personalized approach to our patients' cancer treatment and care. We use the latest in molecular profiling to truly identify the potential cancer-related genetic drivers so treatment may be specific and targeted. Our radiation oncology department includes a Gamma Knife Perfexion on site for treating brain tumors as an outpatient in a single visit. In addition, the TJCH's cancer program is accredited from the American College of Surgeons (ACoS). Our breast services are also accredited through the National Accreditation Program for Breast Centers (NAPBC). Furthermore, several of our nurses have presented at national conferences, are certified in oncology nursing, and have received awards from the Oncology Nursing Society (ONS) and the Virginia March of Dimes for exemplary oncology nursing care. Summary of Key Responsibilities: The Oncology Nurse Navigator functions as a member of the multidisciplinary team and serves as an advocate and educator for cancer patients, from diagnosis through end of active treatment. The Oncology Nurse Navigator's primary function is to ensure the patient remains compliant to the treatment plan. Navigators achieve this goal by building relationships with patients and physicians, coordinating the plan of care, assisting with appointments, transportation needs, education, resource provision and/or representation within the multidisciplinary care environment. The Navigator also assumes responsibility and accountability for the management of resources to achieve efficient, high-quality outcomes for cancer patients, including support with interdisciplinary and cross-facility coverage and collaboration. The Navigator serves as a liaison between the patient and family, all physicians involved in that patient's care, internal and external healthcare providers, support network members, and the wider healthcare community. This role requires collaboration with local physician liaisons and leadership to conduct internal and external outreach and marketing. Duties include but are not limited to: Serve as patient advocate from diagnosis to end of active treatment After notification via physician and/or NavQue software, initiate contact with patient at time of diagnosis to introduce navigation program and Navigator role Be accessible to patients and family members throughout the cancer care continuum, and be responsive, knowledgeable and empathetic regarding all care needs Respond to patient challenges/barriers to care until resolution is achieved Assess patients' medical, social, psychosocial and other care needs On an individual basis, use appropriate tools to identify patient needs and barriers to care and provide access to potential resolutions Provide appropriate teaching, outreach, and support to patients and families. Ensure the patient is empowered to manage his/her own healthcare needs Provide clarification on the healthcare system throughout the care pathway Support providers to assist patients in understanding their diagnosis, treatment options, and the resources available, including education, clinical research studies, and technologic advances Provide education/connection to resources on subjects that fall beyond the scope of individual modalities (access to supportive care, financial support, return to work) Streamline processes for patients by assisting with appointment scheduling and paperwork preparation Ensure the organization of appointments and explain the sequence of treatments Ensure smooth transitions between care modalities, facilities, and providers. Introduce patients to appropriate caregivers, as needed Facilitate patient movement through the appropriate clinical pathway and collaborate with physicians to ensure patient compliance Coach and assist patients to remove barriers related to insurance coverage, transportation, child care, finances, language, etc. so they can focus on their treatment plan, not the barriers Connect patients to hospital and community resources Conduct follow-up conversations with all patients and communicate any concerns, changes, or social needs to the appropriate physician or other care provider Attend MultiDisciplinary Meetings (MDM) and/or other meetings, as necessary Ensure appropriate patient data is available and patients are appropriately assessed and documented upon, including identification of appropriate clinical research study options Serve as patient advocate and multidisciplinary team member at these meetings Document throughout patient care continuum in iNavigate database Collaborate with cancer registrars, physicians, and other team members to ensure data collection is timely and accurate Drive process improvement Collaborate with Director of Navigation Operations to determine successes and opportunities related to monthly navigation scorecard report Make appropriate recommendations for changes to the current program, both loca
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