Nurse / Manager Job in Houston, Texas / Hospital
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Description
Standard Qualifications: Gulf Coast Division Transfer Center - Houston, Texas Manager (RN) - Transfer Center Serving patients throughout Greater Houston and South Texas, HCA Gulf Coast Division offers comprehensive health solutions-including advanced medical care, education, and community outreach-at its nineteen hospitals and other free-standing facilities. This network model gives our patients access to a circle of care that is unrivaled in the region. From simple outpatient procedures to complex surgeries performed by specialists, HCA Gulf Coast Division offers comprehensive care close to home. Serving such a large and diverse region requires HCA Gulf Coast Division to offer a range of programs that meets the needs of young and old, acutely ill and chronically ill. Just some of our services and outreach efforts: Twenty-four-hour emergency care, both at designated Hospital Emergency Centers and off-site Emergency Care locationsLife-saving intervention during cardiovascular and neurological incidentsComprehensive women's care, from obstetric care to minimally invasive gynecological surgeryNeonatal and pediatric intensive careInpatient and outpatient surgery, rehabilitation, and monitoring supportEducation programs - child birth and child care classes, surgical seminars, physician speaker seriesManagement centers for diabetes, heart failure, and other complex conditionsCommunity partnerships with the American Heart Association, Joe Niekro Foundation, March of Dimes, and others.The HCA Gulf Coast Division Transfer Center is looking for a Manager (RN) - Transfer Center. The Transfer Center Manager works in collaboration with Gulf Coast Division Leadership and Hospital Administration, Nursing Administration, Emergency Department, and other areas of the hospital while functioning as the primary liaison to referring facilities and physicians. The Transfer Center Manager provides day-to-day management, technical leadership and guidance to transfer center staff. The Transfer Center Manager accurately maintains and develops up-to-date record keeping of transfer activities for administrative and outreach marketing efforts. Constantly evaluates transfer processes for efficiency of patient throughput and provides recommendations to meet or exceed customer expectations. Responsibilities: Coordinates and manages all processes related to the Transfer Center to include but not limited to ED & Inpatient Transfers, MD office admissions, Behavioral Health Admissions, Patient Transport, and Capacity Management for each facility served. Assumes responsibility for clinical and resource management of unit (24 hrs. / day, 7 days / wk.).Assumes responsibility for employee, physician, customer, and patient satisfaction related to Transfer Center processes.Coordinates and integrates human and material resources to efficiently provide customer service delivery to support the transfer center functions. Communicates effectively with customers at all levels. Maintains/ensures EMTALA compliance within all operations of the Transfer Center.Manages staffing and scheduling of staff within productivity and budgetary guidelines. Ensures quality and performance metrics are maintained at all-times within department functions. Ensures Quality Reviews to include documentation, telephone call recordings, and general staff interaction with customers are conducted and maintained. Designs process improvement initiatives to improve overall functions within the Transfer Center Concurrently investigates and troubleshoots service gaps and process issues, and brings issues to resolution in a timely manner Conducts employee evaluations and feedback both concurrently and annually. Assists and performs all Transfer Center functions to ensure efficient processes are maintained at all times. Serves as a personal and professional role model and mentor for staff. Practice and adhere to the "Code of Conduct" philosophy, Mission, and Value StatementAll other duties as assigned.
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| Employer: |
HCA
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| Post Date: |
Mar 07, 2019 |
| Profession: |
Administrative and Executive |
| Job Type: |
Exec/Admin |
| Specialty: |
None |
| Location: |
Texas - Houston |
| Job Reference: |
733368 |
| Contact Details: |
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