RN / Director of Nursing Job in Snellville, Georgia / Hospital
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Description
Standard Qualifications: Eastside Medical Center has been a healthcare leader for more than 37 years providing quality care to patients in Gwinnett and surrounding counties. Eastside is a 310-bed, multi-campus system of care offering comprehensive medical and surgical programs including cardiovascular, neurosciences, oncology, orthopedics, rehabilitation, maternity with neonatal intensive care, behavioral health, bariatric, and 24-hour emergency care. Our medical staff of 500 board certified physicians, 1,200 employees and 400 volunteers is committed to providing our community a healthcare system of excellence. Eastside has earned full Chest Pain Center Accreditation from the Society of Cardiovascular Patient Care, The Joint Commission's "Gold Seal of Approval" for quality and safety in disease-specific joint replacement care, the Blue Distinction Centers Program for Spine Surgery and Gold Plus status for stroke care, and the Healthgrades 2017 Patient Safety Excellence Award for superior performance in patient safety. The Breast Imaging and Diagnostic Center is designated a Breast Imaging Center of Excellence by the FDA. We are looking for a Director Patient Safety to join our leadership team! As an employee of Eastside, you're entitled to a variety of valuable benefits including medical, dental and vision coverage tailored to your needs. Below is a taste of just some of the extras that come with employment at Eastside Medical Center. Complete benefits information for current and prospective employees can be found at xxxxxxxxxxx* . Tuition reimbursement Professional certification bonus Competitive retirement plan Short and Long Term Disability Flexible Spending Accounts Employee and Dependent Life Insurance Employee Wellness Program Employee Assistance Program Auto and Homeowners Discount Programs JOB SUMMARY Advance a patient safety program that promotes a culture of safety and the elimination of avoidable harm. MAJOR RESPONSIBILITIES Systems Thinking and Reliable Design Expectations: Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture). Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up. Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design. Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate. Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps. Identification and Mitigation of Patient Safety Risk Expectations: Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility. Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies. Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes. Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns. Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations. Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization. Actively participate in PSO learning collaboratives. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement. Safety Culture Advancement Expectations: Champion completion of Culture of Safety Survey. Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes. Support and encourage harm reporting throughout the organization through a nonpunitive Just Culture event reporting system. Provide feedback that acknowledges both the value of event reporting and review of reported events. Facilitate thorough and credible review of events that address both system and individual accountability. Patient Safety Education Expectations: Include patient safety in new hire orientation presentation (e.g. PSO membership, reporting expectations, safety culture) Provide ongoing education to leaders, clinicians and staff on the science of safety (high reliability, effective communication, sustaining awareness/alertness) and patient safety initiatives. Partnership with Executive and Clinical Leaders Expectations: Work with facility leaders and managers to ensure thorough, credible and timely event management. Join with facility leaders to identify and hardwire behavioral norms that promote a culture of safety. Work with facility leaders to ensure understanding of and compliance with the National Patient Safety Goals. Partner with facility leadership to establish activities that enable and sustain an open and fair environment promoting learning, safe systems, and appropriately managing behavioral choices related to patient safety (e.g. Patient Safety Rounds, Event Response, Disclosure). Partner with Quality to complete the NQF Safe Practices section of the Leapfrog Hospital Survey. Patient and Family Engagement Expectations: Engage patients/families when appropriate in the patient safety program. Seek input from patients/families involved in harm or close call events as appropriate. Facilitate Patient and Fami
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