CNA / Oncology Nursing Job in Nashville, Tennessee / Outpatient Setting
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Description
Standard Qualifications: TriStar Centennial Medical Center - Nashville, TN Staff Assistant - Radiation Oncology Our 657 bed hospital is both nationally and locally recognized, including being named as one of the nation's Top 100 Hospitals in the areas of cardiology, stroke, orthopaedics and breast cancer management. As a result of the continued advances in quality care, many improvements in all areas of healthcare have been made and thousands of lives have been significantly impacted. This position will play a key part in continuing our success! The staff assistant performs general clerical duties in an outpatient setting providing the highest level of customer service and image quality. Centennial Medical Center is currently looking for a Staff Assistant - Radiation Oncology (Full-Time). General Essential Functions: Organizational skillsMulti-task orientedHas initial contact with patients entering the departmentProvides excellent customer serviceCopy insurance information and ID if neededAnswers public inquires appropriatelyAnswers the telephone and forwards calls to appropriate parties and/or takes detailed message;Works closely with nursing staff to ensure smooth patient flow and decreased wait timeFiles medical record documentation in a timely mannerSchedules and Registers (including Pre-Register) PatientsEnsure all consents are signed, scanned and included in chart;Obtain insurance verification and authorization on patient visit and treatmentsCoordinates completion of disability forms and questionnaires;Coordinates referral MD documentation (copy, mail, etc.)Works with HIM department for appropriate release of informationCalls and reminds patients of appointment timesFollow-up on "no-show" patients on a daily basisAcquires physician order from office or OnBaseDemonstrates age appropriate communicationComplies with HIPAAResearches patient information either through Meditech, Horizon Patient Folder, Varis or the paper filing systemPerforms functions as assigned to open and close the department waiting areas.Maintains Charts in accordance with the HIM GuidelinesDistributes and collects patient history formsPrint reports as needed.Contact outside facilities for release of prior studies when neededContact patients as necessaryMakes and accepts deliveries to and from the Mailroom, Materials Management and other places as neededRun next day's scheduleParticipates in service recovery by recognizing issues and bringing them to the attention of the appropriate personMaintains PAR levels on supplies and orders as necessaryOther duties as assigned
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