JOB DESCRIPTION OVERVIEW:

The Medical Assistant provides a variety of administrative, patient care services and documentation assistance under the supervision of a clinician. Support from the Medical Assistant optimizes workflow for the clinician allowing them to achieve higher productivity. The exact scope of the Medical Assistant’s responsibilities may vary depending on the type of practice, facility and needs of the clinician they are working with.

The Medical Assistant carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of TeamHealth and fully supports TeamHealth’s focus on supporting its clinicians. The Medical Assistant will comply with HIPAA and company policy by managing sensitive and confidential matters such as patient information and protecting the security of information, data and files.

A Medical Assistant may not evaluate a patient, make a medical assessment or give medical advice. The clinician must determine the skill level and capabilities of each Medical Assistant and take into account the liability risk and quality control when assigning responsibilities.

The position reports to the Clinical Practice Manager with day-to-day supervision provided by the clinician.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Administrative:
-Performs administrative tasks that do not require medical licensure
-Manages census data in the post-acute facilities, audits for accuracy
-Assists with scheduling and tracking of regulatory visits
-Assists with obtaining missing face sheets, upon request
-Obtains and organizes forms for clinician review & signature (certifications, consults, incident reports, pharmacy recommendations including GDRs)
-Maintains census in gEHRiMed
-Attaches scanned documents and pictures to gEHRiMed
-Updates patient information in gEHRiMed
-Adds alerts to gEHRiMed such as hospiceor any category that may be applicable in the future
-Enters new patients in gEHRiMed
-Performs special assignments and other related tasks as directed by clinician or CPM

Patient Care Services:
-Accompanies clinicians at facilities for rounding
-Prepares rounding list and gathers necessary information for clinician:
-Patients to be seen
-Lab/test results
-Vital Signs, Weights, Accuchecks
-Medication Administration Record (facility EHR or paper)
-Assists with telemedicine by preparing patients for visits, gathering patient information and holding telemedicine equipment

Documentation Assistance/Scribe Duties:
-May assist clinician with documentation either in person or remotely
-Accompany clinician during the patient visit to document, verbatim, information elicited during the visit into the medical record, at the sole direction of the clinician
-Records historical patient information by copying, verbatim, from outside medical records into gEHRiMed, or verbatim from the clinician, including, but not limited to:
-Demographic information and updates
-Allergies
-Immunization Record
-Past Medical History
-Past Surgical history
-Social History
-Family History
-Medication Record
-Records in gEHRiMed Verbatim from the Clinician:
-Chief Complaint
-History of Present Illness
-Review of Systems
-Physical Exam
-Plan
-Discussions with patient and family
-Time elements, when required
-Attestations
Every note requires two attestations: one by the clinician and one by the Medical Assistant

Medical Assistants May Not:
-Record Diagnosis/ICD-10 codes
-Record MIPS Quality Measures
-Record CPT codes
-Enter orders
-Sign orders
-Administer or Prescribe Medications
-Independently speak with patients to obtain information to be entered in the progress note
Independently conduct telemedicine visits without clinician
-Communicate any medically relevant information to the patients or families
-Render physical care to patients

Skills

QUALIFICATIONS / EXPERIENCE:

-2+ years’ experience working as a Medical Assistant in a clinical setting
-Able to perform, satisfactorily, any of the requirements listed above that are applicable to the setting and clinician
-Medical Assistant certification preferred
-Ability to review documents for accuracy and reasonability
-Intermediate computer skills required
-Ability to type efficiently and accurately
-High School Diploma required
-Ability to appropriately handle confidential information
-Excellent, professional verbal and written communication skills

SUPERVISORY RESPONSIBILITIES:

N/A

Notes

PHYSICAL / ENVIRONMENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this job, an employee is regularly required to:

Drive to various facilities.
Lift 10-15 lbs.
Have good attendance.
Work at a desk, utilizing a computer.
Communicate by telephone.
Operate a PC and other office equipment (copier, fax, etc.).
Move freely between offices or facilities.
The work environment corresponds to the average office environment.

DISCLAIMER:

Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.


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