- Under direction of provider(s), assist with patient care, assessment and procedures.
- Collaborate with providers in the treatment and well-being of all patients during pregnancy.
- Facilitate efficient flow of patients through the clinic. Serve as a critical link between the providers and patients by managing patient phone calls and communicating results of testing, surgery schedules, procedures, etc.
- Provide patient education regarding prenatal and post-partum care. Facilitate a professional, personable and efficient atmosphere for the clinic.
- Obtain vital signs, nursing history and physical assessment.
- Review lab results and processes information to appropriate provider.
- Assist providers with patient assessments and procedures including prepping for vaginal exams. Obtain pre-certs when necessary.
- Document patient care, procedures and patient assessments in the medical record and other clinic records.
- Maintain neat and clean patient exam rooms and work areas; follows infection control policies and procedures in cleaning equipment and all areas of the clinic.
- Participate in quality assessment and performance improvement activities.
- Respond to patient phone calls and provide appropriate counsel/follow up.
- Maintain orderly sample drug supply room and ensure appropriate documentation is maintained on dispensing of sample drugs and vitamins.
- Work as a team with other members of the clinic to ensure the highest quality of care at all times.
- Demonstrate positive interpersonal relations in dealing with fellow employees, patients, and providers so that productivity and positive employee relations are maximized.
- Maintain strict patient confidentiality in accordance with clinic policy.
- Other duties as required and assigned by the Program Manager, Providers or Delphi Operations Team. These, on occasion, may be unrelated to the position described here.
- Serve as bi-lingual interpreter for Spanish speaking patients translating for providers and office personnel when needed

Skills

Minimum of 5 years’ experience assisting with clinical duties. Obstetrics experience preferred. At least 2 years’ experience in physician clinic setting preferred.


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