|
RN / Home Healthcare Nursing Job in Charlotte, North Carolina / Travel |
APPLY NOW |
||||||||||||||||||||||||
|
Description Position will require travel in VA, MD, WV and KY. Can be based in any of those areas. I believe that better care begins at home. Compassionate care, uncompromising service and clinical excellence – that’s what our patients have come to expect from our clinicians. Kindred at Home, a division of Kindred Healthcare Inc., is the nation’s leading provider of comprehensive home health, hospice, and non-medical home care services. Kindred at Home, and its affiliates, including Gentiva, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families. As a Business Operations Specialist, you will: Direct quality review of processes, analyzes administrative and internal systems needs, and facilitate and implements improvement methodologies to support compliance with federal/state/local/Company standards and achievement of operational and clinical goals. Travel within a region to direct locations with the implementation, application, and adherence to business processes. Be a subject matter expert regarding operational processes but liaisons with various internal resources on specific matters to reach an end goal that ultimately resolves or enhances processes and workflows. Deliver consistent communication and educates employees on administrative and/or technical operations in order to maximize performance and to ensure understanding of compliance with external regulatory bodies as well as Company goals and policies. Collaborate and provide guidance to field training and development programs, evaluate effectiveness of the programs and institutes improvements as necessary. Evaluate negative trends in performance within areas that range from administrative processes such a payroll and time entry, capturing and processing of clinical data, and workflows and process performance of internal information technology systems and applications. Seeks business solutions to respond to and correct metrics, establish quality improvement, efficiency, and effectiveness. Collaborate with region and branch management to assist in meeting business and clinical objectives and assists in the development of action plans to resolve local issues. Provide consultation and direction to locations in implementing, maintaining and improving administrative operational processes for the ultimate purpose of supporting/maximizing current business activities, positioning for future growth and delivering quality patient care. Proactively identify issues impacting patient care and/or office operations and involve up-line operations management and/or clinical operations, as indicated. Identify and determine gap(s) in operational performance and provides education/training on Company policy, administrative process and procedures to operations management, office associates and field clinical employees in settings ranging from one-on-one to group facilitation. Qualifications Bachelor’s degree in Business or Operations Management or the equivalent A minimum of three years business unit and/or business systems performance analyses, implementation, and delivery Knowledge of home healthcare field operations and knowledge of training techniques preferably in a health care environment Broad knowledge of operational effectiveness, process and quality improvements. Knowledge of home health agency regulatory and administrative requirements Knowledge of healthcare systems and applications Must have excellent problem-solving and root-cause analysis skills Requires proactive leadership skills, strong verbal/written communication and interpersonal skills along with the ability to work with various employee levels and groups Demonstrated ability to design and implement effective change programs and manage multiple high-level projects Training design and delivery is helpful Extensive travel required * Some information such as the email and phone number are hidden unless you are registered and logged-in
|
|
